Privacy

Overview

This site is a professional portfolio and voice-lesson site for Elyse Tindall. We collect only what we need to respond to casting and lesson inquiries, keep signed-in Studio teaching contacts, take payment for scheduled private voice lessons, run the site securely, and (in production) send short text alerts about inquiries to the studio’s designated phone number.

Information we collect

• Inquiry forms. Name, preferred contact method (defaults to email), email and/or phone as needed for that preference, optional organization, lesson format preference when applicable, and your message. Forms are protected with Cloudflare Turnstile.
• Technical data. Standard web logs and application monitoring may record coarse request metadata (for example timestamps, status codes, and correlation IDs) to operate and troubleshoot the site. We do not sell personal information.
• Analytics. On public pages we use Google Analytics 4 to understand aggregate traffic (for example pages viewed and approximate geography). The Measurement ID is configured as a site build setting. Private Studio pages are excluded. We do not use this data for advertising personalization on this site.
• Student and parent sign-in. When contact accounts are enabled, students and parents may sign in with Google, Apple, or Microsoft through our identity provider (Microsoft Entra External ID) to book lessons or manage an account. We receive the name and email (or Apple Hide My Email relay) those providers share. Sign-in is optional — lesson and casting inquiries do not require an account.
• Student account profile. Signed-in students and parents may update the name, email, phone, lesson format (NYC or Zoom), time zone, and whether lesson reminders may be sent by SMS. We store those preferences in the same Studio People record used for scheduling. You choose whether you are a student, parent, or both. Identity-provider sign-in keys (provider and subject id) are stored separately so we can link your login to that record without a second database.
• Studio CRM. When a signed-in Studio user adds a teaching or career contact, we store the name and optional email, phone, personas, notes, and related-person links in Azure Table Storage for that user’s Studio workspace. This is not a public directory and is not written into the website repository.
• Lesson payments. When you pay for a private voice lesson, Stripe (a separate payment processor) collects the details needed to complete checkout and send a receipt — typically your name, email, and payment-method data. This site does not collect or store card numbers, bank account numbers, or wallet credentials. We receive payment confirmation from Stripe (amount, time, lesson length, and the email on the receipt) so we can match the payment to your lesson.

How we use information

Contact details and messages from inquiry forms are used to reply about casting materials or private voice lessons via the contact method you prefer. Optional phone numbers you provide are for follow-up on that inquiry — not for unrelated marketing lists. We do not send promotional SMS campaigns to visitors. Studio CRM contacts are used only to operate the teaching business (schedule, notes, payment status, and transactional lesson email or SMS reminders when opted in). Payment information is used only to collect lesson fees, issue refunds when applicable, keep bookkeeping records, and prevent fraud.

Sharing

Inquiry content is processed by our hosting, form-verification, and messaging providers so we can deliver and respond to your request. Analytics events from public pages are processed by Google Analytics. Signed-in Studio CRM records are stored in Azure Table Storage in the same hosting environment as the site. Lesson payments are processed by Stripe; Stripe acts as an independent controller of the payment data it collects. See Stripe’s privacy policy at stripe.com/privacy. We do not sell or rent your information. We may disclose information if required by law.

Payments

Paid offerings on this site are private voice lessons only (vocal pedagogy, vocal health, and contemporary commercial music). The site does not sell acting lessons. Checkout happens on Stripe-hosted Payment Links. Card and wallet data never touch our servers. After you pay, Stripe may email you a receipt; we may also see the email address you enter at checkout so we can confirm you are paid for the scheduled session.

If you need a payment record corrected or deleted where the law allows, email privacy@elysetindall.com. Some payment records must be kept for tax and bookkeeping obligations even after a lesson is complete.

Studio CRM

Studio is a login-protected workspace. Contacts saved there (inquiry follow-up, voice-lesson students, parents, representation, and casting relationships) are visible only to the signed-in Studio user who owns them. Stripe checkout emails may be matched to a Studio contact so lesson lifetime value can be shown; unmatched payments stay listed for the operator to attach. Operational logs and application monitoring record contact identifiers and error kinds — not email addresses, phone numbers, or note bodies. Monthly operations summaries count inquiry volume only and do not include CRM names.

To request correction or deletion of a Studio CRM record where the law allows, email privacy@elysetindall.com.

SMS notifications

Program: When someone submits a casting or lesson inquiry on this website, the site may send a short transactional text message to the studio’s designated mobile number so Elyse Tindall can respond promptly. These are business inquiry alerts, not consumer marketing blasts.

Message frequency: Varies with how often forms are submitted (typically low volume). Message and data rates may apply.

Consent: By operating and configuring this SMS alert number for the studio, the message recipient consents to receive these transactional inquiry texts. Visitors who submit a form consent to being contacted about that inquiry via their preferred method (email or phone), as described above. Submitting a form does not enroll you in marketing texts.

Opt out: Reply STOP to any SMS from our messaging number to cancel further texts to that phone. After you opt out, you will receive a confirmation and we will stop sending SMS alerts to that number. Reply HELP for help, or email privacy@elysetindall.com.

Carriers are not liable for delayed or undelivered messages. Supported carriers in the United States typically include major nationwide providers; availability may vary.

Public link for this section (for carrier / toll-free verification forms): https://elysetindall.com/privacy#sms

Retention

Inquiry messages and related operational logs are kept only as long as needed to respond and run the site securely, unless a longer period is required by law. Studio CRM contacts are kept until the Studio user archives or deletes them, or asks us to remove them where the law allows. Payment and refund records are kept as long as needed for taxes, bookkeeping, and dispute handling. Stripe retains payment-method data according to its own policies.

Contact

Privacy questions: privacy@elysetindall.com · Contact forms · Terms